We can set up face-to-face meetings and phone calls to make sure we have all of the details straight. We may scribble on a napkin or two as we answer all of your deepest, darkest web-related questions, and hopefully get a feel for what it would be like to work together. At this point, we’ll have the information we need to start assembling our proposed recommendations and associated budget.
Formal Proposal and Agreement
Say the word, and we will draft a formal proposal for you to review. We don’t just slap your name in a proposal template and hope for the best. We outline our process for your specific project, and we include every single detail of what your site will include. Most of the time, we can give you a hard quote based on the amount of hours we think the project will take. We stick by our quotes even if we go over the allotted hours, after all, we’re the experts. However, if something new or unforeseen comes up during the project (that was not covered in the original scope), we will discuss how the budget and time frame will change. We want you to know exactly what you’re paying for, how long it will take, and what it will cost. No one likes surprises—especially surprise costs. If everything looks good, we’ll assemble an agreement and statement of work for your signature, and send an accompanying invoice for a deposit.
Planning, Design Research & Discovery
Understanding your target audience, competitors, and goals is an extremely important starting point for any successful design project. During this phase, we work out a proper site map and flow, create mood boards, organize content and gather all the appropriate assets. This phase helps us understand the challenges and solutions we’ll provide with creative design. Armed with this information, we can build a website that works for your customers, not just you, and not just us.
Working closely with our creative director, our lead designer will design the graphics and mock up a concept for your new website’s home page, while keeping your industry, preferences, and target audience in mind. Our standard projects generally include multiple design concepts with revisions, as needed, to finalize the design. We then mock up any other key pages of the site’s design that require special layouts, while ensuring the look and feel of all pages are consistent site wide. For responsive designs, we even mock up mobile formats of every page for review.
Review & Testing
Final Review, QA Testing & Training
When all of the dynamic web programming has been completed, we will review and test the entire website with you. We will also provide training for any administration tools that your site may require. Finally, we’ll do a thorough audit and the finishing touches will be completed in preparation for launch.
When everything has been tested and approved, your training has been completed, and the final balance of the project has been received, we launch the new website and everyone celebrates—Ideally with a nice frosty beverage! Once launched, we’ll be standing by to handle any requests, additions or enhancements for the life of your website, and will plan to check in with you regularly to make sure things stay up to date.